Last updated: 1/3/2025

Your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit and use our website.

1. INFORMATION WE COLLECT

1.1 Information provided directly by you

When you make a purchase, create an account or contact us, we collect information such as:

• Name

• E-mail address

• Delivery and billing address

• Phone number

• Payment data (processed securely by third parties such as payment gateways)

1.2 Information Collected Automatically

When you browse our website, we automatically collect certain information, including:

• IP address

• Browser type and operating system

• Pages visited and length of stay

• Cookies and similar technologies (see section 7)

1.3 Purpose of collection

The information is used for:

• Processing and delivering orders

• Improving your browsing experience

• Personalize offers and marketing campaigns (with consent)

• Comply with legal and regulatory requirements

2. LEGAL BASIS FOR DATA PROCESSING

In accordance with the General Data Protection Regulation (GDPR), we process your personal information on the basis of the following justifications:

• Execution of contract: When we need the information to provide our services (e.g. complete a purchase).

• Consent: For marketing communications or use of cookies.

• Legitimate interests: To improve our services and protect the security of the site.

• Legal compliance: When necessary for tax and regulatory obligations.

3. HOW DO WE OBTAIN YOUR CONSENT?

By providing your personal data to complete a transaction, create an account, make a payment or request a service, we understand that you consent to the collection and use of that information for that specific purpose.

If we ask for your data for secondary purposes (e.g. marketing), we will ask for your explicit consent and give you the option to refuse.

3.1 How to withdraw consent?

If you change your mind and want to revoke your consent, you can do so at any time by contacting us at hello@patriciagirao.com.

4. DATA SHARING AND DISSEMINATION

4.1 Third-party service providers

We may share information with third party service providers who help us operate the site and provide our services, including:

• Payment platform (Stripe, PayPal)

• Delivery and logistics services

• Analysis tools (Google Analytics and Google Tag Manager)

Each service provider has its own privacy policy, and we recommend that you consult them to understand how your data is used.

4.2 International data transfer

Your data may be transferred to servers located outside the European Union, including the United States and Canada. We ensure that these transfers are made in compliance with the GDPR, using standard contractual clauses or equivalent mechanisms.

4.3 Disclosure by Legal Obligation

We may disclose your data if we are required to do so by law or to protect our legal rights.

5. DATA SECURITY

We take appropriate security measures to protect your information from unauthorized access, loss, alteration or destruction.

If you choose to make payments through our website, your financial data will be processed securely by Payment Card Industry Data Security Standard (PCI-DSS) compliant payment gateways.

6. YOUR RIGHTS AS A DATA SUBJECT

If you live in the European Union, you have the following rights guaranteed by the GDPR:

• Right of access: Request a copy of your personal information that we store.

• Right of rectification: Correct incorrect or outdated information.

• Right to erasure (“right to be forgotten”): Request the deletion of your personal data.

• Right to restriction of processing: Limit the use of your data in certain circumstances.

• Right to object: To object to the processing of your data for marketing purposes.

• Right to data portability: Request the transfer of your information to another service.

To exercise any of these rights, please contact: hello@patriciagirao.com.

7. COOKIES AND TRACKING TECHNOLOGIES

We use cookies to improve your experience on our website. The main types of cookies we use include:

• Essential cookies: Necessary for the website to function (e.g. login session, shopping cart).

• Performance cookies: Collect data on how visitors use the site (e.g. Google Analytics).

• Functionality cookies: Remember user preferences (e.g. language, region).

• Advertising cookies: Used to show you relevant advertisements.

7.1 How do I manage cookies?

You can change the cookie settings in your browser or reject non-essential cookies via the consent banner displayed on the website.

8. MINIMUM AGE FOR USE

By using this site, you declare that you are at least 18 years old or that you have authorization from your legal guardians to use the service.

9. CHANGES TO THE PRIVACY POLICY

We reserve the right to update this policy from time to time. The latest version will always be available on our website. If there are significant changes, we will notify you by email or by a notice on the website.

10. CONTACT INFORMATION

If you have any questions about this policy or wish to exercise your rights, please contact us:

📧 E-mail: hello@patriciagirao.com